Enterprise Service Management

Through ESM (Enterprise Service Management) your businesses critical areas can be linked together. These areas include; customer service, technical support, sales, field service, and workplace support. Information about specific departments is managed by our software allowing then for the information to be redistributed and quickly accessed throughout the company’s branches. Through this we lower total costs, increase automation and efficiency when dealing with several branches at once. Providing a real-time and integrated suite of core service processes using conventional planning is offered by Uplift ERP. We allow for monitoring people, planning, assets, customer loyalty status,orders, SLAs and repairs, and we strive to provide real solutions for real businesses.

Uplift ERP’s Corporate Service Management solutions helps to manage your relationship with clients, business organizations, and customers.

We provide a framework allowing you to record final customer requests, request tracking and help minimize the center load of your organization’s service department.

With Uplift ERP’s FSM(Field Service Management) a state-of-the-art software solution for companies that work with high volumes of information daily is offered to the service industry.